Yeeeeeeeeeeeeeeeah... one of the reasons I don't do a walk-through haunt anymore.
People are S-T-U-P-I-D.
"Oh, I wanted to see if the Ghost was real"... OF COURSE IT'S NOT REAL YOU MORON!!! BUT IT'S STILL A PERSON!!
2 years ago (my last walk-through haunt) I got decked by some old dude making his way through our claustraphobia tunnel, I didn't really take it personal because I snuck up on him and growled right by his ear in the pitch dark.
I understand you get caught up in the moment (which shows we've done a good job) but you should still know enough not to hit people no matter HOW scared you are. We post signs ALL over the entrance telling people the rules and to keep their hands to themselves.
Some girl even pulled my mask right off my head to show off to her punk friends, they were greeted by an ultra-bright flashlight in their eyes and me escorting them out right then and there.
Stupid people, ruining it for the rest of us.